Refund and Returns Policy

At Bisonmart, we strive to deliver the highest quality meat products to your doorstep. However, if for any reason you are not satisfied with your order, we are here to help with a straightforward and customer-friendly refund process.

At Bison Mart, we are committed to delivering fresh, high-quality meat and groceries to your doorstep with care and punctuality. Please read our shipping and delivery policy carefully to understand how we manage your orders.

Delivery Schedule

Delivery Day: Every Sunday

Delivery Time: 8:00 AM to 10:00 AM

Orders will be delivered only during the scheduled time slot to ensure freshness.

Service Areas

Currently, we provide delivery within Trichy city limits only.

Order Processing

Orders placed before the weekly cut-off time will be scheduled for the upcoming Sunday delivery.

Orders placed after the cut-off will be delivered the following Sunday.

Shipping Charges

Delivery charges, if applicable, will be displayed during checkout.

Free delivery may be offered on select orders or promotional campaigns.

Receiving Your Order

Please ensure someone is available to receive the delivery during the scheduled window.

If no one is available at the address, the delivery may be rescheduled or cancelled, and additional charges may apply.

Delays and Exceptional Circumstances

Deliveries may be delayed due to unforeseen circumstances such as bad weather, traffic restrictions, or natural calamities.

In case of delays, our team will notify you in advance.

Contact Us

For any questions about shipping and delivery, please contact our customer support team at support@bisonmart.in
or call us at +919488330149.